I’ve tried emailing support “request (21478)”, tweeting at, and messaging the Rarible team directly on the discussion forum.
All with a link back to this forum thread, and a break down of the situation. No reply though.
I understand they are busy, and don’t know if I ever will get a reply till the “NFT craze” is less hyped and the new user base has less volume.
Or if they have enough staff to cover things like this, but I am still keeping my hopes up.
I did click the email link provided from the initial verification denial email.
Curiosity got the better of me, what can I say!
Verification denial is a bit of a guessing game at the moment.
With all the trial and error that still goes on from reading other peoples experiences in other forum posts, I had to at least try it. Or that’s at least what I tell myself…
What is interesting, is both further denial of verification emails that came through had a different reason to the original email. Yes I clicked it a couple of times to see if the reason changed any further!
(These replies came back almost instantaneously might I add.)
No time for a actual member of Rarible’s team to review the changes if there was any.
Disclaimer: (I have updated my cover image since the first initial request, so thats at least one change to my profile.)
The reply read:
Quote: We’re sorry to let you know that you didn’t receive the verified badge this time.
Reason: Rarible profile isn’t complete
Now this is the thing.
My profile fields in “edit profile” are completely filled out.
I still haven’t been able to change / access my wallet address I originally gave them.
This may be just another way of them wording the “incorrect wallet address” reply, but surely it would just say the same thing again to the original “verification denied” email if this were the case?
With Rarible providing a totally different reason this time and my profile being “completed”, I hate to say this as I really like the platform, but have to consider the option that they might be just denying my artists verification completely. ( As a private platform they have every right to.)
So I remain in Verification “In review” limbo for the foreseeable future.
I feel like I’ve exercised all my options at this point.
Where you potentially come in:
If there any artists with bigger audiences / more clout on here reading this, that might / would be able to evoke a response form the Rarible team (be it on twitter or just because they have direct contact).
If you wouldn’t mind putting this in front of them on myself and other Rarible users behalf for clarification on this issue.
My twitter handle and and profile are linked in the original post.
Please be sure to link this forum thread If you do plan on doing this.
Or if you are a smaller artist/creator/collector and just want to find out the answer, please like the original post. (hopefully this will make it more visible in the overall discussion forum)
Or, if you have gone through this experience of “Incorrect wallet address provided”, and managed to find a fix since they introduced the email reply system for failed verification applications.
Please reply below.
I do intend to update this thread with any further answers responses from the Rarible team if they don’t reply on this thread directly, be it positive or negative outcome.
As I think would benefit the wider community if I do receive any answers.
Thanks for Reading and your time,